Head Office
NBS House, Ginnery Corner, Chichiri, Blantyre, MalawiP.O. Box 2860, Blantyre, MalawiTelephone: +265 111 812 222Telephone: +265 111 810 231
Contact Us
We're here to help. Reach NBS Bank by phone, email, WhatsApp, or visit any of our Service Centres across Malawi. Choose the contact details for your banking service below.
Customer Service
Call Centre: 322 / 0888 800 322WhatsApp: 0888 322 322Our customer service team is available to assist with account enquiries, card issues, digital banking support, and general banking questions.
Email Enquiries
General Enquiries: enquiries@nbs.mwPrivacy & Data Protection: privacy@nbs.mwMedia & Press Enquiries: enquiries@nbs.mw
Office Hours
Service CentresMonday to Friday: 8:00 AM – 4:00 PMCall CentreMonday to Friday: 8:00 AM – 5:00 PMSaturday: 8:00 AM – 12:00 PM
Personal Banking
Email: enquiries@nbs.mwCall Centre: 322 / 0888 800 322WhatsApp: 0888 322 322For personal accounts, savings, loans, mortgages, and digital banking for individuals.
Explore Personal Banking
Wholesale Banking
Email: nbs@nbs.mwTelephone: +265 (0) 1 812 222For SME accounts, business loans, order finance, agribusiness, and wholesale banking solutions.
Explore Wholesale Banking
Corporate Banking
Email: nbs@nbs.mwTelephone: +265 (0) 1 812 222 / +265 (0) 1 810 218 / +265 (0) 1 810 231Call Centre: 322 / 0888 800 322For corporate accounts, trade finance, treasury services, corporate lending, and institutional banking.
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Investment Banking
Email: nbs@nbs.mwTelephone: +265 (0) 1 812 222For investment banking, advisory, capital raising, structured finance, and project finance enquiries.
Explore Investment Banking
Find a Service Centre
NBS Bank has 26 Service Centres strategically located across Malawi, giving you one of the widest banking networks in the country. Visit our Service Points page to find your nearest branch, ATM, or agency banking location.
